After 20+ years implementing WFM, HRIS, IoT and AI systems, I've learned that technology isn't the hard part of transformation, people and processes are. Most 'digital transformation' projects fail because they focus on the digital part and ignore the transformation part.

I help organisations manage complex transformations, and build systems that work with human nature rather than against it. Whether you're dealing with technology adoption challenges, organisational restructuring, or strategic pivots, I bring both technical expertise and an understanding of what makes change stick.

My approach combines analytical thinking with practical implementation experience. I've seen what works when teams are under pressure, when stakeholders have conflicting priorities, and when the 'obvious' solution isn't actually feasible.

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