Technical Capabilities and Experience

  • Enterprise Implementation: Experience deploying Dayforce, NICE, Verint, Avaya and Peopleware (Injixo). I specialise in configuring these platforms to handle the messy reality of Australian law.
  • Software Development: I have built applications that solve specific operational bottlenecks. This includes VenueWatch, a secure digital log for green line gaming compliance, and Team Selector, a tool that automates the issues around selecting players for any sports team.
  • Systems and Operations: Workflow mapping and process optimisation using data-driven approaches.
  • Technical Translation: With a background in training, I specialise in breaking down dense technical requirements into clear, usable workflows for the people on the ground.
  • Strategic Leadership: Formerly the temporary Chief Information Officer (CIO) for a Local Government Authority and a Board Member of the Australian Smart Communities Association (ASCA). I provide a high-level perspective on how technical decisions impact long-term organisational strategy and community governance.

Featured Work and Insights

VenueWatch

A secure digital chain of custody log for gaming compliance. It uses offline first syncing and SHA-256 hashing to ensure data integrity.

Team Selector

A dynamic management tool for complex team distribution. Built for high frequency mobile interaction and automated grouping logic.